Contract for the provision of paid services(public offer)

Contract for the provision of paid services (public offer) Kuptsova Yu.Yu., hereinafter referred to as "Contractor" offers to conclude an agreement (Offer) with any individual or legal entity for the provision services by accepting this offer.
In accordance with paragraph 2 of Article 437 of the Civil Code of the Russian Federation (hereafter referred to as the Russian Civil Code), if the terms and conditions set forth below are accepted, and acceptance is made, then the person who makes the acceptance of this offer becomes the customer.
According to paragraph three of Article four hundred thirty-eight (Article 438) of the Russian civil code, acceptance of an offer equals concluding a contract on terms set forth in the offer
1. Terminology
To avoid ambiguity and misunderstanding in interpreting the text of this agreement, the parties have agreed that certain terms will be defined as follows:
1.1.1 Offer - an offer from the contractor to an individual or legal entity to enter into a contract with the contractor for the provision of services under the terms contained in this offer.
1.1.2 Acceptance of the offer means the customer's full and unconditional acceptance of the terms of this contract (offer) and payment under this contract.
Service - services include consultations, training, and coaching.
Customer - an individual or a legal entity who visits the website and accepts the terms and conditions of this offer, wishing to enter into an agreement on services.
Website - https://rozaenergy.ru/
Contractor - Kuptsova Yu.Yu..
1.2 Terms not defined in clause 1.1 of the Agreement may be used in the agreement. In such cases, the interpretation of these terms is carried out in accordance with the text of the contract. In the event of an ambiguous interpretation of a term in the text, one should refer to the interpretation given by the term definition: first, by Russian legislation, second, on the website - https://rozaenergy.ru/, and third, established (commonly used) on the internet.
2. General Provisions
2.1 Within the framework of this offer, the contractor provides the customer with the opportunity to review, simultaneously, the contractor's offer for a service agreement, enter into a service contract with the contractor, and make advance payments for a specific service.
2.2 The conclusion and termination of the service agreement is carried out in accordance with the procedure provided for by the Civil Code of the Russian Federation and Law of 07.02.1992 No. 2300-1 “On Consumer Rights Protection”.
The service contract is considered concluded from the moment of full and unconditional acceptance of the offer. The customer's acceptance of the terms of the agreement and making 100% payment under the contract.
According to Article 434 of the Civil code of the RF, this offer has the same legal force as a contract signed by both parties and is valid in its electronic form.
2.3 Registration on the website (https://rozaenergy.ru) is mandatory to conclude the service contract.
2.4 The client and contractor guarantee that they have necessary legal capacity and necessary powers and rights to enter into a service contract.
2.5 The Contractor shall have the right to unilaterally amend this offer which shall take effect after seven (7) calendar days from the publication of the amended offer on the website.
3 Subject of the Agreement
3.1 The Contractor agrees to provide the following services: consultations, coaching, and training, and the Customer shall accept and pay for such services. 3.2 The services shall be provided by the contractor in person or online on the https://rozaenergy.ru/ website. 3.3 The services must be provided within a period agreed upon between the parties. 3 4 By providing the Contractor with his phone number and email address, the customer agrees that they may be used for the purpose of fulfilling this contract. 5 The contractor guarantees that all services provided under this agreement comply with Russian Federation legislation. 6 The customer agrees to the terms and conditions of this service agreement as set out in the offer.
4. Rights and obligations of the parties to the agreement.
4.1 The Contractor shall undertake to:
4.1.1 Provide the services specified in this agreement in person.
4. 1.2 Provide services of appropriate quality.
4 1.3 Provide the service within the time specified in clause 3.4 of this contract.
4 .2 The Contractor is entitled to receive clarification from the customer on any issues arising during provision of service and any additional information required to fulfill its obligations under the contract.
4.3 The Customer shall:
4 .3.1 Provide all documents and information necessary for the contractor to fulfil its obligations.
432 Accept the services provided
4.4 Pay for services rendered in a timely manner in accordance with procedures set out in section 5 of the agreement 44 The customer shall register on the contractor's website upon full payment under the agreement
4.3.5. Do not disclose the password and login information provided by third parties when registering on the Contractor's website. Immediately notify the Contractor if you have any suspicions regarding the security of your login and password, by sending an email to the Contactor's email address.
4.4 The Customer is entitled to:
4.4.1. Receive oral and written explanations from the contractor regarding issues arising during performance of obligations under this Agreement.
If the customer refuses to provide services, the contractor shall return the paid amount to the customer in full, less for services already rendered and actual costs incurred. Non-refundable costs actually incurred include: - expenses for bank services (including fees); - expenses for technical specialists; - bonus lessons provided by Performer; - other actual expenses.
The specific amount of actual costs for each case is determined by the contractor based on the actual circumstances of the refund request. The refund of funds for unproved services is carried out by the contractor within ten days from the date of submission of the customer's relevant request. At the same time, further terms for crediting funds to the customer account depend solely on the individual work, policies and efficiency of the service bank.
Payment for services and the settlement procedure:
5.1. The cost of services provided under a service agreement is calculated in rubles individually.
5.2 Payment for services under the service agreement is made by the customer in 100% prepayment by money transfer to the contractor within the framework of applicable forms of cashless payments in accordance with paragraphs 3 and 16 of Article 2 of Law No. 2300-1 of 07/02/1992 "On Consumer Protection Rights" and Federal Law No.161 of June 27, 2011 "About the National Payment System".
5.3 The customer's obligation to pay for rendered services is considered fulfilled upon receipt of funds on the bank account of the performer.
In case of impossibility to perform due to customer's fault, the services shall be paid in full. If impossiblity of execution arises due to circumstances beyond the control of either party, the customer shall reimburse the actual costs incurred to the contractor.
6.1 The Contractor shall be responsible for the provision of services in a timely manner when the Customer fulfils the requirements and rules specified in this offer.
6.2 Both Parties shall be released from liability for partial or full non-fulfilment of their obligations under this offer if non-fulfillments were due to force majeure events that occurred after the conclusion of this contract as a result of extraordinary circumstances that the Party did not foresee or prevent by reasonable means. Force majeure includes events beyond the control of the Party and for which the Party is not responsible.
6.3 The Contractor will not be held liable for any failure to meet the Customer's expectations or subjective assessment of the service provided.

6.4 The Contractor has no responsibility for the quality of public communications channels or services that provide access to the Customer'
6.5 The Contractor is not responsible for the accuracy of information provided by the customer when registering on the website.
6.6 Non-compliance with expectations or a negative subjective assessment is not grounds to consider services provided as poor quality or in an agreed amount. Also, opinions of third parties different from those of the contractor (its employees or partners) are not grounds.
6.7 If the customer, for reasons outside the Contractor’s control, has failed to use the services and has not informed the Contractor about his desire to cancel services in accordance with the procedures provided for in this offer, the services will be considered provided.
6.8 The Contractor is not responsible for technical problems with the website. It makes all reasonable efforts to prevent failures and malfunctions, but it does not guarantee uninterrupted operation and does not notify the customer of interruptions.
7. The procedure for considering disputes and claims:
7.1. Customer's claims must be submitted to the Contractor within 10 days of the dispute by e-mail.
7.2 Disputes will be resolved through negotiation between the Customer and Aggregator Owner if possible.
7.3 In case of disagreement, disputes will be settled in court according to Russian law.
8 Personal data processing
8.1. The processing of personal data in this offer means the collection, systematization, accumulation, storage, use, clarification (updating, modification), blocking and destruction of personal data by the customer in order to provide services.